Enterprise AI chatbot, without the sales cycle
SSO, roles, an audit log, priority support and a signed DPA come with the Agency plan. Your IT team can review it, your legal team can sign it, and nobody has to sit through a pitch.
Protocol
SAML 2.0
Domain
acme-retail.com
Default role
Viewer
Password login
Off
Controls a security team asks for first
Each one is a setting in the panel or a document we send. None of them needs a custom contract to switch on.
SSO
Sign in through your identity provider with SAML or OIDC. Turn off password login for your domain and remove access in one place when someone leaves.
Roles
Owners manage billing and white label, editors build bots and actions, viewers read conversations and reports. Up to 25 seats.
Audit log
Who changed a role, a source, an action or a setting, and when. Exportable for your own records.
Priority support
Your team's questions are answered first, in writing, by a named contact who knows your setup.
Data processing agreement
You are the controller of your visitors' data, we are the processor. The DPA lists the categories of subprocessors and how we handle requests.
Security review support
We fill in your questionnaire and answer follow-up questions in writing. The security overview is the starting point.
Where the enterprise features sit
The Agency plan is the highest self serve plan. Above it, limits are set per company on request.
| Feature | Business | Multi site | Agency | Custom limits |
|---|---|---|---|---|
| Bots and websites | 1 | 5 | 25 | Set per request |
| AI replies a month | 1,500 | 4,500 | 12,000 | Set per request |
| Team seats | 3 | 10 | 25 | Set per request |
| Roles | No | Yes | Yes | Yes |
| SSO and audit log | No | No | Yes | Yes |
| Priority support | No | No | Yes | Yes |
| White label and own domain | No | No | Yes | Yes |
| Price per month, billed yearly | $49 | $149 | $399 | Quoted by email |
How a larger company buys
Self serve all the way. You do not need to book a slot with anyone to see the product or to get a contract.
- 1
Try it on your own site
Type your address on the homepage and test a bot built from your pages.
- 2
Send your review documents
Email your questionnaire and DPA template to [email protected]. We answer in writing.
- 3
Buy the Agency plan
Card payment through our payment processor, with an invoice for every charge.
- 4
Connect SSO and invite the team
Set up your identity provider in the panel and assign roles.
Need more than the Agency limits?
Email the number of bots, pages and monthly replies you expect. You get custom limits and a written price back.
Write to [email protected]Procurement questions
For agencies reselling to their clients, see the white label chatbot for agencies.
Which plan includes SSO, audit log and priority support?
The Agency plan. It is the highest plan you can buy online, at $399 a month billed yearly or $799 monthly, and it includes SSO, the audit log, roles and priority support.
Can we sign a data processing agreement?
Yes. Our DPA covers widget conversations, where you are the controller and we act as processor. Write to [email protected] and we send it for signature.
Will you fill in our security questionnaire?
Yes. Send your questionnaire or vendor review form to [email protected]. We answer it in writing and add the documents your review needs.
What if we need more than the Agency limits?
Write to [email protected] with the number of bots, pages and monthly replies you expect. We set custom limits on top of the Agency plan, priced for that volume.
Is there a call or a sales process before we can start?
No. Everything is self serve: buy the plan in the checkout, invite your team and set up SSO in the panel. Questions go by email and get a written answer.
Plans you can buy today
Site
One business website with support questions
Billed $288 yearly, you save 50% Billed monthly, cancel any time
- 1 website and 1 bot
- 300 pages and 20 files of knowledge
- 700 AI replies per month
- Widget designer and 30+ languages
- Citations to your source pages
- Human handoff to your inbox
- Weekly automatic re-sync
Business
Best for actionsA business that wants actions and leads
Billed $588 yearly, you save 50% Billed monthly, cancel any time
- Everything in Site
- 2,000 pages and 100 files
- 1,500 AI replies per month
- 1,500 action calls per month
- Tickets, CRM leads, bookings, API calls
- Sales mode with lead qualification
- Remove our branding, 3 seats
- Daily re-sync
Multi site
A company with several sites or brands
Billed $1,788 yearly, you save 50% Billed monthly, cancel any time
- Everything in Business
- 5 websites and 5 bots
- 10,000 pages and 500 files
- 4,500 AI replies per month
- 4,500 action calls per month
- 10 seats with roles
- Advanced analytics and CSV export
- Reusable bot templates
Agency
Best fitAgencies and software houses
Billed $4,788 yearly, you save 50% Billed monthly, cancel any time
- 25 client workspaces and bots
- 50,000 pages and 2,000 files
- 12,000 AI replies per month
- 12,000 action calls per month
- Full white label with your domain
- Client logins and usage reports
- Templates across clients
- SSO, audit log, priority support