Chatbase alternative with actions and white label
Looking for a Chatbase alternative? ChatBotWidget also trains an AI chatbot on your website and files, then adds built in actions (tickets, CRM leads, bookings, API calls), human handoff and white label for agencies. Test it on your own site first.
- Same site, same questions, side by side
- Actions from the Business plan
- White label on Agency
Run the same list on every product you shortlist, with the same website and files.
What to check when you compare Chatbase alternatives
Chatbase is a well known builder for AI chatbots trained on your own data, sold in several paid tiers. Any serious alternative should be judged on the same practical points. Here they are, with how ChatBotWidget handles each.
| What to check | Why it matters | ChatBotWidget |
|---|---|---|
| How limits are counted | Plans priced by credits or messages can cost more than they look at your volume | 700 to 12,000 AI replies a month, listed per plan |
| Knowledge size | Large sites and doc sets need room to grow | 300 to 50,000 pages, 20 to 2,000 files |
| Re-sync of your pages | Stale answers about prices hurt trust | Weekly on Site, daily from Business |
| Actions beyond answers | Tickets and bookings finish the job in the chat | Ticket, CRM lead, booking, API call, customer lookup |
| Handoff to a person | Some questions should never be answered by a bot | On low confidence, request or your keywords |
| White label and clients | Agencies resell bots under their own name | Agency plan, your domain, client logins |
| Billing terms | Know what happens when you upgrade or cancel | Monthly or yearly at 50% off, upgrades charged at once |
Check current features and prices on each vendor site before deciding, they change. Weighing a live chat platform as well? Read the Tidio alternative comparison.
Switching takes an afternoon, not a project
Your knowledge is your website and your files, so nothing is locked in another tool. Rebuild, compare, then swap one line.
- 1
Enter the same website
The bot reads your sitemap and pages on its own.
- 2
Upload the same files
PDF manuals, price lists and text notes.
- 3
Copy your instructions and tone
Paste the custom rules you already wrote.
- 4
Add the actions you need
Ticket, CRM lead, booking or your own API.
- 5
Swap the script tag
Remove the old embed, paste the new line.
<script src="https://your-old-chatbot.example/embed.js" id="old-bot" defer></script>
<script src="https://chatbotwidget.ai/w.js" data-bot="cbw_7k2m9x4q8w" async></script>
For agencies
Resell chatbots under your own brand
If you build bots for clients, white label usually decides the choice. On Agency the panel runs on your domain with your logo and colours, clients log in to their own bots, and the widget script loads from your domain.
Many agency clients want a support bot first. Show them the AI customer support chatbot setup, or start from the website chatbot basics.
Plans to compare against your current bill
Put your monthly reply volume next to these limits: Site 700, Business 1,500 with 1,500 action calls, Agency 12,000 across 25 client bots.
Site
One business website with support questions
Billed $288 yearly, you save 50% Billed monthly, cancel any time
- 1 website and 1 bot
- 300 pages and 20 files of knowledge
- 700 AI replies per month
- Widget designer and 30+ languages
- Citations to your source pages
- Human handoff to your inbox
- Weekly automatic re-sync
Business
Best for actionsA business that wants actions and leads
Billed $588 yearly, you save 50% Billed monthly, cancel any time
- Everything in Site
- 2,000 pages and 100 files
- 1,500 AI replies per month
- 1,500 action calls per month
- Tickets, CRM leads, bookings, API calls
- Sales mode with lead qualification
- Remove our branding, 3 seats
- Daily re-sync
Multi site
A company with several sites or brands
Billed $1,788 yearly, you save 50% Billed monthly, cancel any time
- Everything in Business
- 5 websites and 5 bots
- 10,000 pages and 500 files
- 4,500 AI replies per month
- 4,500 action calls per month
- 10 seats with roles
- Advanced analytics and CSV export
- Reusable bot templates
Agency
Agencies and software houses
Billed $4,788 yearly, you save 50% Billed monthly, cancel any time
- 25 client workspaces and bots
- 50,000 pages and 2,000 files
- 12,000 AI replies per month
- 12,000 action calls per month
- Full white label with your domain
- Client logins and usage reports
- Templates across clients
- SSO, audit log, priority support
Prices in USD. Yearly billing halves the monthly price. Upgrades are charged right away and the new limits start once paid. Compare every limit
Questions about switching
Something else on your mind? Write to [email protected].
Is ChatBotWidget a good Chatbase alternative?
It is worth a look if you want the same core idea, a bot trained on your own website and files, plus built in actions such as tickets, CRM leads, bookings and API calls, and full white label on the Agency plan. Try both on your own site and compare the answers.
How do I compare two AI chatbot builders fairly?
Build both bots from the same website and the same files, then ask each the same 20 real customer questions. Check accuracy, whether answers link their sources, what happens when the answer is missing, and what each plan includes at the volume you expect.
Can I move my existing bot to ChatBotWidget?
There is no import of another vendor bot. In practice it is quick: enter the same website, upload the same files, paste your custom instructions, set up the actions you need and swap the script tag on your site.
How are limits counted on ChatBotWidget?
Each plan has a monthly number of AI replies and, from Business up, action calls. Usage is counted as it happens in the billing period, so deleting conversations does not free up quota. All limits are on the pricing page.
Does ChatBotWidget offer white label for agencies?
Yes. The Agency plan includes 25 client workspaces, your logo and colours, the panel on your own domain, the widget script on your domain and client logins.
Build the comparison bot now
Enter the same website your current bot uses and ask it the questions your customers ask most.